Hi. I'm a technology professional living in working in the Silicon Beach area of Los Angeles.
For the last decade I've been building and running Customer Success programs for companies of all shapes and sizes, including Apple, Rackspace, Cisco and Filestack. I'm also the founder of the Los Angeles Customer Success Professionals Meetup.
In addition to writing about the tech industry, you'll also find my thoughts on design, coffee, code and watches.
Oh, and since most people find this interesting, I was also a professional stand-up comedian for a year. During that time I wrote, directed and acted in my own animated political satire called Spinterns.
Perhaps some other interesting things about me: